Privacy Policy

Last updated 2th September 2022

Affinity Square (We, Us and Our) respects your privacy and is committed to protecting your personal data. This privacy policy describes how we collect, use and process your data whenever you use the
Chat&Yamo.

Please take time to read and understand it.

We are incorporated and registered in Cameroon and our registered address is at Elig Essono immeuble Brain Booster 2nd Floor, P.O Box 111626 Yaoundé Cameroon. Our company Registration number is RC/YAO/2021/6/2433.

About this Privacy Policy

We are responsible for ensuring that your personal data is used in compliance with data protection law.

Personal data is information which in its own or in combination with other information can be used to identify you.

User is any individual who provides us personal information upon signing up and making use of Chat&Yamo App.

This page seeks to inform you about the collection and use of personal information on Chat&Yamo App found on the Google Play Store and the Apple Store for both android and IOS users.

This page further informs you of our policies as regards the collection, use and disclosure of personal data when you use our services and the choices associated with that data.

By downloading, installing, accessing and/or using the Chat&Yamo App and agreeing to our privacy policy you consent to the use of your personal data and for the purposes set out in this privacy policy.

If you want to withdraw your consent or would like us to stop using your personal data for any reason, you can delete your account and your profile will cease being visible to other users.

To delete your account, go to Chat&Yamo settings and click on delete account, your account shall be permanently deleted.Notwithstanding the foregoing, you may continue to receive notifications from us, to opt out of receiving notifications, you must then uninstall Chat&Yamo App. In the event of any difficulty please contact us at the details below.

Personal Data that we collect about you

We will collect and process the following personal data about you,this includes information about you that you give us when registering and using the Chat&Yamo App including :

  • Nickname
  • Username
  • Mobile number
  • Home country
  • City of residence
  • Religion
  • Profession
  • Number of children
  • Relationship status
  • Level of Education
  • Facebook email address
  • Age
  • Gender identity
  • Sexual preferences
  • Your profile picture and any other information that you include in your profile
  • Your connections and contacts, including both users of the Chat&Yamo and other contacts on your mobile device that you make available to us
  • Your photos, videos and other files on your phone, when you upload these files on the Chat&Yamo App and
  • Any information when you contact us for customer support or any other queries.

How you give us data

You choose to give us certain information when using our services this include :

  • When you create an account: You provide us with at least your phone number and email address, as well as some basic details necessary for the service to work, such as your gender and date of birth
  • When you complete your profile: You can share with us additional information. To add certain content, like pictures, you may allow us to access your camera or photo album
  • When you subscribe to a paid service: You provide our payment service provider with information, such as your mobile money account number, your debit or credit card number or other financial information
  • When you choose to participate in our promotions or events: We collect the information that you use to register or enter
  • When you contact our customer care team: We collect the information you give us during the interaction.

Your connections and Contacts

Chat&Yamo will ask you for permission to access your connections and contacts including both users of Chat&Yamo and other contacts on your mobile device that you make available to us.

We request permission to access your contacts to provide you with the blocking contact feature to avoid you to see or be seen by profiles/users from your contact list on your mobile phone.

Information we obtain from other sources

  • Facebook:In order to register with certain Chat&Yamo App, you may be asked to sign in using your Facebook login. If you do so, you are authorizing us to access and process certain Facebook account information, including information about you and your Facebook friends who might be common Facebook friends with other Chat&Yamo App users. By allowing us to access your Facebook account, you understand that we may obtain and process certain information from your Facebook account, including your name, email address, birthday, work history, education history, current city, pictures stored on Facebook, and the names, profile pictures, relationship status, and information about your Facebook friends. We only obtain information from your Facebook account that you specifically authorize and grant us permission to obtain.
  • Third party services: We may receive the information described in this Privacy Policy from third party services, such as analytics providers and advertising partners.
  • Other users: Users of Chat&Yamo App may provide us with information about you, including through customer support inquiries.

How we use your Personal data

  • The main reason we use your data is to provide and improve our services
  • To create your account to use Chat&Yamo App and allow your continue use of the App
  • To update you with advertisements, relevant offers and love quotes that may be in your interest
  • To allow other users of Chat&Yamo App contact you
  • To establish and verify your identity on Chat&Yamo App
  • To recommend you to other users
  • To ensure legal compliance
  • To inform you about any updates to Chat&Yamo App as updates to the terms of use of Chat&Yamo App as well as to this privacy policy or other changes which are relevant to you
  • To prevent, detect and address technical faults
  • To detect, prevent or deal with actual or alleged fraud, security or the abuse , misuse or unauthorised use of Chat&Yamo App
  • Comply with applicable laws and regulations
  • For other purposes relevant to our business activities, provided there are lawful.

How we share information

In good faith under certain circumstances, we may share your data with :

  • Other Users on Chat&Yamo App
  • Service providers and partners:We use third parties to help us operate and improve our services.These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing and security; With our affiliates
  • For corporate transactions:We may transfer your information if we are involved whether in whole or part in a merger, sale, restructuring,or any other change of ownership
  • When required by law: We may disclose your information if reasonably necessary to comply with a legal process
  • To assist in the prevention or detection of a crime
  • To protect the safety of any person
  • To enforce legal rights
  • With your consent or at your request.

How we protect your information

  • We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. All third parties are required to respect the security of your data and to treat it in accordance with the law. We do not allow our third-party service providers to use your data for their purpose, they must agree to strict confidentiality.
  • We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.
  • We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security.

If you believe that your account or information is no longer secure, please notify us immediately at the address below.

How long we retain your information

We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law.

In practice, we delete or anonymize your information upon deletion of your account, unless :

  • We must keep it to comply with applicable law
  • We must keep it to evidence our compliance with applicable law
  • There is an outstanding or potential issue, claim or dispute requiring us to keep the relevant information until it is resolved
  • The information is kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behaviour or security incidents from opening a new account.

Storing your information

In order to operate the Chat&Yamo App, we may store your personal data in data centres which may be outside your country of residence and where the infrastructure may be owned or operated by our service providers or affiliated companies. If the location where personal data is transferred to or stored does not have substantially similar laws which provide for the protection of personal data, we will take reasonably practicable steps to ensure that your personal data is adequately protected in that jurisdiction. You may also choose to store some of your personal data on your own device. We take reasonable technical and organisational measures to secure the integrity of retained information, using accepted technological standards to prevent unauthorised access to or disclosure of your personal data, and protect your personal data from misuse, loss, alteration or destruction.

Our policy towards age

Although we want as many people as possible to enjoy Chat&Yamo App, you need to be considered a major by the applicable law within your jurisdiction to use Chat&Yamo App.

Chat&Yamo App does not knowingly collect any information about or market to children and minors.If we become aware that a child or minor has registered with us and provided us with personal information, we will take steps to terminate that person’s registration.

Your Rights

We want you to be in control of your information, so we want to remind you of the following rights available to you :

  • The right to access , update , remove and delete your personal data
  • The right to devise permissions, you can change your settings on your device to either allow or deny the collection or processing of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose functionality
  • The right to uninstall this Chat& Yamo App
  • Right to account closure
  • Right to review your information
  • The right to object to the processing of your personal data for marketing
  • The right to restrict the processing of your personal data.

Please note that these rights may differ or be subject to certain qualifications under the applicable laws of your jurisdiction.

Changes to this Privacy Policy

We may revise this privacy policy from time to time, the current version will apply each time you access the Chat&Yamo App.We plead you frequently check this privacy policy for updates. If you do not agree to the changes, You must end your use of Chat&Yamo App but by continuing to access and use Chat&yamo App, you acknowledge and agree to the changes.

Contact details

Affinity Square

Elig-Essono, immeuble Brain booster, 2nd Floor

contact@chat-yamo.com

P.O Box: 111626

Yaoundé, Cameroon.

Prepared by

Fru Shella ESQ

Barrister and Solicitor

Nigerian & Cameroon Bar Association

Founder & Managing Partner

CHI & Partners

Jouvence, UBA

shella@chi-partners.com